The right transport mode, at the right price.

Your shipment goes on the line that suits its cartons: the calculator chooses it for you and shows you which one.

• Sea, parcel line: delivery by UPS or DPD, as the carrier chooses. 40 to 45 days end to end.
• Sea, large parcels and pallets: delivery by truck, at the price for your postcode’s zone. 30 to 40 days after the ship departs, not counting port congestion and customs inspections.
• Air, parcel line: direct flights every day from mainland China, delivery by UPS. 7 to 10 working days.
• Air, large parcels: delivery by DHL in Germany and by FedEx elsewhere. 9 to 12 days, with no compensation for delays.
• Full container (20ft, 40ft, 40ft HC): delivered anywhere in the world, in DDP, DAP or FOB, on quotation.
• Road and rail: on quotation. We don’t recommend them; road is riskier.

A single oversize carton is enough for the whole shipment to move to its mode’s large-parcel line.

• By sea: a carton of 40 kg or more, one side over 120 cm with a second over 60 cm, one side of 274 cm or more, or length + 2 × (width + height) over 300 cm.
• By air: a carton over 30 kg, one side of 274 cm or more, or length + 2 × (width + height) over 300 cm.
• Large-parcel limits by sea: 1,500 kg actual or 1,000 kg volumetric per piece, 390 × 210 × 210 cm. By air: 990 kg per piece, 300 × 200 × 170 cm (at most 180 cm high when stood upright), 40 pieces per shipment. Beyond that, on quotation.

Each carton is billed at the highest of three weights: its actual weight, its volumetric weight (length × width × height in cm ÷ 6,000) and its line’s minimum, 12 kg per carton and 45 kg per piece for large parcels by air. The cartons of all your products are added together, then rounded up to the next kilo. The weight used is the one measured at our warehouse in China.

The price per kilo goes down as the shipment’s total weight goes up, and the shipment is billed for at least the start of the first bracket.

• Sea, parcel line: 21 to 70 kg, 71 to 299 kg, 300 kg and over.
• Sea, large parcels and pallets: 30 to 49 kg, 50 to 99 kg, 100 to 199 kg, 200 to 299 kg, 300 to 500 kg, 501 to 1,000 kg, 1,001 to 1,500 kg, 1,501 to 2,000 kg, 2,001 to 2,999 kg, 3,000 kg and over.
• Air, parcel line: 21 to 69 kg, 70 to 99 kg, 100 to 299 kg, 300 kg and over.
• Air, large parcels: 45 to 70 kg, 71 to 100 kg, 101 to 499 kg, 500 kg and over.

Delivery with duties and taxes included, within the European Union.

• Sea, parcel line: 22 countries, the whole European Union except Estonia, Latvia, Croatia, Cyprus and Malta.
• Sea, large parcels and pallets: 24 countries, the whole European Union except Greece, Cyprus and Malta, by postcode zone (A, B or C); islands and remote areas are not served.
• Air, parcels and large parcels: 24 countries, the whole European Union except Estonia, Cyprus and Malta.
• Elsewhere, including the United Kingdom, Switzerland and Norway: on quotation.
• Full container: anywhere in the world, on quotation.

Delivered, taxes included (DDP): delivery to your address, duties and import VAT included. FOB: the goods are handed over at the port or airport of departure in China, and your freight forwarder takes over. Up to customs: we carry the goods as far as customs on arrival; you clear them through customs and collect them. For FOB and up to customs, pricing is by quotation. A full container is available in DDP, in DAP (delivered to your address, import duties and taxes paid by you) or in FOB, on quotation.

On the parcel lines, at most 5 different products per shipment; beyond that, pricing is by quotation. On the large-parcel lines, each product beyond the fifth is charged: 30 RMB by sea, 35 RMB by air.

Per chargeable kilo of the product concerned, or per unit; they are cumulative. The list in the form changes with the mode and uses the examples from the rate card.

• Sea, parcel line: +1 RMB/kg (kitchenware, lighting, ceramics, wood, tools, cameras, drones…), +3 RMB/kg (bags, leather, fabrics, bed linen, cosmetics…), +4 RMB/kg (clothing, shoes, underwear…); phones +3 RMB per piece, scooters and treadmills +€7.50 per unit, bikes +€75 per unit.
• Air, parcels and large parcels: +1 RMB/kg (wood, hardware, metal, cases and cables…), +2 RMB/kg (lighting, ceramics, cosmetics, beauty devices, cameras…), +3 RMB/kg (toys, leather), +5 RMB/kg (watches, e-cigarettes without liquid), +7 RMB/kg (clothing, shoes, textiles, phones, computers, tablets, drones). For wood, bamboo, weakly magnetic products and desiccants, this surcharge is at least 200 RMB per shipment.
• Sea, large parcels and pallets: general cargo only, without batteries; otherwise, on quotation.

Tick “Contains a battery” for each product concerned.

• Sea, parcel line: accepted, at the same rate.
• Air, parcel line: on quotation; the battery line departing from Hong Kong only delivers to Amazon and logistics warehouses.
• Air, large parcels: accepted, on the battery rate card, which is more expensive.
• Sea, large parcels and pallets: on quotation.
• Never: standalone batteries, power banks, batteries over 100 Wh.

For each carton, the highest fee that applies.

• UPS (air, and sea outside Germany, France, Italy and Spain): 240 RMB if one side reaches 100 cm, if the second reaches 76 cm, or if the carton weighs more than 24 kg. Wooden crate or packaging other than a carton: €45 per parcel.
• DPD (sea to Germany, France, Italy and Spain): 350 RMB over 31 kg or with a side over 120 cm; otherwise 50 RMB over 25 kg volumetric or 150 litres, or if two sides exceed 60 cm. Wooden or metal crate: 80 RMB per parcel.
• Single-carton shipment: +50 RMB, by sea and by air (except large parcels by sea).

They are delivered by truck and need suitable access.

• Piece over 2.40 m: +300 RMB; over 3.50 m: +600 RMB; ×1.2 in zone B and ×1.4 in zone C. To the Netherlands, a piece over 2.40 m in a shipment of more than one tonne: €250 per piece.
• The shipment goes either all in wooden crates or all in cartons (a mix is at your own risk); from 2 cartons, it is palletised.
• Delivery to the ground floor, accessible to a heavy goods vehicle; 30 minutes of unloading included, then €59.50 per hour.
• Piece over 2.20 m or one tonne: arrange a means of unloading (not a hand pallet truck), otherwise at least €250. Tail lift on request: at least €150. Non-stackable goods: €200.
• Above 2,500 kg actual or 1,250 kg volumetric, the shipment is split into several consignments. To Romania, above 500 kg, a UIT number is required.

For fragile goods, we reinforce the cartons with wood at our Guangzhou warehouse: $15 per m³ of the reinforced product. On the parcel lines, a reinforced carton counts as a crate: UPS charges €45 and DPD 80 RMB per parcel. For large parcels by air, a crate or pallet over 40 kg must have feet of at least 10 cm for the forklift.

On request, with the official export documents.

• Sea, parcels and large parcels: 350 RMB, +50 RMB per page after the first (5 products per page).
• Air, parcel line: 350 RMB per shipment.
• Air, large parcels: 200 RMB, +50 RMB per page after the first (6 products per page).

3% on the whole estimate: freight, surcharges and reinforcement, on a separate line of your quotation.

These costs depend on your shipment; they appear on your quotation if they apply.

• Remote areas: 10 RMB/kg, at least 480 RMB per shipment, on the UPS lines; check your postcode.
• Change of address, signed proof of delivery (30 RMB per UPS parcel, 50 RMB per shipment for large parcels by sea).
• Customs inspection (for large parcels by sea: €1,000 for unloading, €260 for sorting, the rest at cost), fumigation, inspection report (machinery: 680 RMB).
• Delivery conditions for large parcels: waiting time, tail lift, non-stackable goods.
• Insurance, and our other warehouse services in Guangzhou (receiving, inspection, loading), priced on your quotation.

Liquids, powders, counterfeits, standalone batteries, power banks, electric unicycles, tobacco, foodstuffs, medicines, corrosive, flammable or explosive products, weapons. Undeclared sensitive goods (wood, magnets, liquids, pastes…) found during the pre-export check cost a 3,000 RMB fine, plus the return and 8 RMB/kg in handling.

Your goods must meet the import standards of the destination country.

• Cartons in good condition, with no damp or deformation. On the parcel lines, packaging other than a carton is charged the carrier’s crate fee.
• The words MADE IN CHINA on every product; a sewn-in composition label on textiles, leather, luggage and shoes.
• CE marking on products that require it in the European Union: without it, customs may hold the shipment.
• A “heavy parcel” label above 15 kg, and no yellow adhesive tape.

For valuable goods, take out insurance.

• Sea: for loss or goods held at customs, compensation based on the declared value, up to 20 RMB per kilo, with no refund of the freight; damage is not compensated.
• Air: 40 RMB per kilo for loss before UPS takes charge of the goods or for seizure at customs, with no refund of the freight; after that, UPS’s rules apply, up to 100 USD per shipment.
• A damaged or incomplete parcel must be reported within 14 days of delivery. Delays are not compensated.