Your request
You
You describe your goods, your suppliers, the volumes and the destination.
Us
We review the request and get back to you if any information is missing.
Client areaRequest received
How it works
From your request to the port of arrival, in six steps.
At every step, you know what you need to do, what we do, and which status is shown in your client area.
The quotation
You
You read the quotation line by line, ask any questions, then accept and sign electronically.
Us
We price each service separately, ocean freight included.
Client areaQuotation sent
The deposit
You
You pay the deposit by bank transfer, on invoice.
Us
We confirm receipt of payment and start operations.
Client areaPayment received
Receiving and inspection
You
You keep track of the deliveries and view the photos.
Us
We receive, inspect and consolidate your goods, and reinforce them where necessary.
Client areaPreparation complete
Loading and departure
You
You receive the loading video and the container number.
Us
We load the container and ship it from the most suitable major Chinese port.
Client areaShipped
At sea, until arrival
You
You track the container and find all your documents in your client area.
Us
We follow the shipment through to the port of arrival.
Client areaIn transit
What we need to get started
- A list of your suppliers and their contact details
- Pro forma invoices or purchase orders
- The estimated number of packages and weight
- The final delivery address
- Your inspection instructions: quantities, labels, defects to look out for
What we send to your suppliers
- Our warehouse’s delivery address
- Your client code, to be written on every carton
- Receiving hours: Monday to Saturday, 9 a.m. to 6 p.m. (China time). No deliveries at night or on Sundays.
