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Terms and conditions of sale

Last updated: 25 October 2026

These terms govern the receiving, inspection, consolidation, packing, loading, shipping and, where applicable, sourcing services performed by SourcingPick for its clients. They apply to every accepted quotation.

1. Purpose

  • SourcingPick is a logistics operator: we receive at our Guangzhou warehouse the goods your suppliers deliver there, we inspect them, we consolidate them, we pack them, we load the container and we ship it from the agreed port of departure to the port of destination.
  • At your request, we also search for a supplier and purchase the goods on your behalf. That service is described in the corresponding quotation. Sourcing includes two shortlists of suppliers. If, after the second, none of the suppliers suits the client, SourcingPick may end the search by simple written notice, with no compensation payable by either party. SourcingPick may also end it at any time if the specifications cannot be met on market terms (target price, quantities, standards, lead times), or if the client substantially changes their request. If no order is placed, no commission is due. À la carte services already performed (visits, Sourcing pack) remain payable.
  • We are neither an ocean carrier nor a customs broker. Those services are subcontracted to partners identified in the quotation.
  • Every order implies unreserved acceptance of these terms, which prevail over the client’s own purchasing terms.

2. The service provider

  • Hangzhou Qiyuan Ying Technology Information Co., Ltd. (杭州起源缨科技信息有限公司), a foreign-invested limited liability company incorporated under Chinese law.
  • Registered office: Room 401, 4th Floor, Building 3, No. 152 Haoyun Street, Liangzhu Subdistrict, Yuhang District, Hangzhou, Zhejiang, China.
  • Incorporated on 9 February 2026, capital of CNY 100,000, unified social credit code (and tax number) 91330110MAK784B049, legal representative Matteo Jean Fernandez.
  • SourcingPick is the trade name operated by this company. Contractual documents are signed using the company’s contract seal (合同专用章).
  • The Guangzhou warehouse (Baiyun district) is operated by Hangzhou Qiyuan Ying Technology Information Co., Ltd. (杭州起源缨科技信息有限公司), unified social credit code 91330110MAK784B049, registered office Room 401, 4F, Building 3, No. 152 Haoyun Street, Liangzhu Subdistrict, Yuhang District, Hangzhou, Zhejiang, China.

3. Quotations and formation of the contract

  • Every service is covered by a named quotation setting out the goods, the services selected, the freight and our commission, line by line.
  • The quotation is free and without obligation. It is valid for 7 to 30 days from the date of issue; after that, the freight is recalculated at the market rate.
  • The contract is formed when the client signs the quotation electronically, and then pays the deposit.
  • The client warrants the accuracy of the information provided: nature of the goods, quantities, weights, dimensions, declared value, supplier contact details and delivery address.

4. Prices and remuneration

  • All services are provided on quotation. We charge no account-opening fee, no fixed search fee and no subscription.
  • Our remuneration is 2% of the value of the goods when we purchase them on the client’s behalf, and 3% of the freight costs we pass on. If the client buys the goods themselves, only the commission on the freight applies.
  • These rates are the same whatever the value of the order, and they appear on a separate line of the quotation.
  • Ocean freight, carrier surcharges, port charges, customs duties and import taxes are passed on at cost, against supporting documents; only the ocean freight carries the 3% commission.
  • Prices are stated in euros unless the quotation says otherwise. Services performed in China may be invoiced in yuan at the exchange rate of the day shown on the invoice.

5. Payment

  • A deposit of 40% is payable on order. The balance is payable before the container is loaded.
  • Payments are made by bank transfer to the account shown on the invoice.
  • Bank charges, currency exchange costs and intermediary fees remain payable by the client, who must make sure that the amount received matches the amount invoiced.
  • No goods are loaded until the balance has been received. Late payment suspends performance and may give rise to storage charges.
  • Sums due and unpaid at the due date bear interest as of right at 0.05% per day of delay, capped at 10% of the unpaid amount, without prior formal notice. Collection costs incurred remain payable by the client.

6. Receiving and storage

  • Each client is given a receiving code. Suppliers must mark this code on every package delivered to our warehouse in Baiyun, Guangzhou.
  • On arrival, every package is logged: count, weight, dimensions and external condition, with photos available in the client area.
  • Storage is included for one working day from receipt. Beyond that, it is invoiced at the rate stated in the quotation. Sensitive, valuable or regulated goods are received and loaded within the day, during opening hours, and are not kept overnight.
  • Packages delivered without an identifiable receiving code, or with no open request, may be refused by the warehouse.

7. Inspection

  • The inspection covers quantities, the external condition of the packages and of the visible products, the references and the packaging, with photos and, if the quotation provides for it, a video.
  • It is neither a functional test nor a technical, regulatory or standards compliance check, unless a specific service is ordered and invoiced.
  • If anything is found to be wrong, we notify the client before loading, with photos. The client decides what to do next with their supplier.
  • The client’s decisions on how to proceed must reach us in writing, from the client area or by email.

8. Consolidation and packing

  • Goods from several suppliers are grouped into a single shipment when the client asks for it.
  • Reinforcement in wooden crates or on wooden pallets is a separately invoiced service; the timber used complies with the ISPM 15 standard.
  • We are not liable for defects in the supplier’s original packaging that the inspection could not have revealed.
  • The loading plan is drawn up by us, according to the volume, the weight and the nature of the goods.

9. Ocean shipping

  • Shipment takes place from the port of departure stated in the quotation (Nansha, Xiamen or another major Chinese port) to the port of destination.
  • The transit times given are indicative and depend on shipping lines’ schedules, port calls and port conditions.
  • Delays, demurrage and detention charges attributable to the carrier, the port or the authorities cannot give rise to any compensation from us.
  • The applicable Incoterm is specified in the quotation. It determines how costs and risks pass between the client and us. Unless stated otherwise, services are offered FOB (Incoterms® 2020), port of departure stated in the quotation: we handle carriage from the factory to the port, export formalities and loading on board; costs and risks pass to the client once the goods are on board.

10. Customs, documents and taxation

  • The client is the importer. It is for the client to hold the registrations required in the country of destination, in particular the EORI number and the VAT number in the European Union.
  • The client provides the customs codes, the certificates, the technical data sheets and any authorisation required for their products; the client is answerable for their accuracy.
  • Customs duties, import VAT and customs clearance charges are borne by the client, unless the quotation provides otherwise.
  • We draw up the packing list and the commercial invoice for the services, and we forward the transport documents as soon as we receive them from the carrier.

11. Excluded goods

  • The following are excluded: undeclared dangerous goods, counterfeit products, protected species, narcotics, weapons, currency and, more generally, any goods whose export from China or import into the destination country is prohibited.
  • Goods subject to a specific authorisation are accepted only after written agreement and submission of the corresponding documents.
  • The client indemnifies SourcingPick against any consequence of an inaccurate declaration as to the nature or the value of the goods.

12. Liability and insurance

  • We answer for the services we carry out ourselves, from the factory gate to loading on board at the port of departure. Ocean carriage is entrusted to the shipping line: it falls under its liability and under the limits set by the bill of lading and the applicable conventions. In any event our liability is limited to the amount of the services we invoiced for the shipment concerned, excluding indirect losses, loss of business or of margin.
  • Damage occurring during ocean transport is a matter for the carrier and the applicable conventions.
  • Ad valorem insurance covering the declared value of the goods can be taken out on request and invoiced in the quotation.
  • No compensation is due for indirect losses: loss of profit, loss of market, business interruption.

13. Claims

  • Any claim is sent in writing to contact@sourcingpick.com. Reservations on arrival must be entered on the transport documents and notified to the carrier within the time limits set by the bill of lading; after those time limits, only the ocean carrier can deal with them.
  • Any claim concerning our own services — receiving, inspection, consolidation, reinforcement, loading — must reach us within 7 days of the corresponding photos and report being made available in your client area. After that period, those services are deemed accepted.
  • Reservations relating to the transport must be raised with the carrier in the form and within the time limits set by the contract of carriage.
  • The client keeps the packaging and provides dated photos taken when the container is opened, failing which the claim cannot be examined.

14. Cancellation

  • Before purchasing or warehouse operations begin, the order may be cancelled and the deposit is refunded, less any costs already incurred.
  • Once production at the supplier or operations have begun, the deposit is retained up to the amount of the commitments entered into on the client’s behalf.
  • Goods already received remain in storage at the client’s expense until they are reshipped or collected.

15. Private clients

  • Private individuals are accepted. Services relating to goods imported for business or resale purposes fall under the business regime.
  • The contract is governed by Chinese law. Where the customer is a consumer, the mandatory provisions of the law of their country of residence continue to apply to the extent that law provides.
  • Our services are reserved for professionals acting in the course of their business: the right of withdrawal available to consumers does not apply. Should it nonetheless apply, the client expressly requests immediate performance and acknowledges that the right can no longer be exercised once purchasing, inspection or warehouse operations have begun.

16. Personal data and confidentiality

  • Personal data is processed in accordance with our privacy policy.
  • The commercial information exchanged, in particular supplier prices and volumes, is confidential and is not disclosed to third parties other than the service providers required to perform the contract.

17. Force majeure

  • Neither the client nor SourcingPick can be held liable for a failure caused by an event of force majeure: natural disaster, epidemic, conflict, port strike, administrative closure, export or import restriction.
  • Performance is then suspended for as long as the event lasts. If it lasts longer than 30 days, either party may terminate without compensation, and the services already performed remain payable.

18. Governing law and disputes

  • These terms are governed by Chinese law.
  • Failing an amicable settlement, the dispute is brought before the competent courts of SourcingPick’s registered office in Hangzhou, China.
  • A prior written claim is to be sent to contact@sourcingpick.com; we reply within 60 days.

19. Language of the contract

  • The website is translated into twelve languages. Quotations, invoices and contracts are drawn up in French, English or Chinese.
  • In the event of a discrepancy between versions, the French version prevails.